Thorpe Wood Care Home in Peterborough

Thorpe Wood is regulated by the Care Quality Commission.
Website www.cqc.org.uk

Extract from the report:

Summary of Findings - Good

• People told us they felt safe at Thorpe Wood Care Home. A relative told us, ”Before my [family member] would wander out the house (before coming to the service) but now they can wander round the home here and there is always someone about to keep an eye on them."“
• Staff took time to find out about each person, including their likes and preferences so that they could introduce them to other people who they might like to spend time with. They spent time chatting to families and getting to know them, which let families know they were as important as the person themselves.
• Staff were very passionate about their jobs. They treated people well and demonstrated that people were at the heart of everything they did.
• Staff encouraged and supported people to retain their independence and make choices, in every aspect of their lives.

Read more from the CQC report.