Inspection carried out on 11 January 2021. Date of publication 12 February 2021
This was a targeted inspection looking at the Infection Prevention and Control practices the provider has in place.
Lavender House Care Home is a residential care home providing personal care to older people in one adapted building. The service can support up to 36 people.
We found the following examples of good practice.
The service was only receiving essential visitors at the time of our inspection. Any person entering the building had their temperature taken, completed a health questionnaire and wore full personal protective equipment (PPE) including a face visor.
The service had a dedicated visiting room which had a purpose-built wall and built in communication system. Although visits had been paused at the time of our inspection, the Registered Manager had a booking system in place so that relatives and friends could book appointments to visit when visits resume.
People were supported by staff in full PPE, whether that person was COVID-19 positive or negative. This is called barrier nursing. This is to protect both staff and people living in the service from spreading infection.
The registered manager told us that they had changed systems within the service to reduce the spread of infection. Staff entered through a back entrance immediately into a staff changing area where they changed into a clean laundered uniform.
The building was clean and free from clutter. During our inspection we observed staff cleaning communal areas. The registered manager told us that frequently touched areas were cleaned more often, and that staff used a sanitising machine overnight to sanitise communal areas. Maintenance staff followed a schedule to deep clean carpets and soft furnishings.
The registered manager told us that they were working collaboratively with the General Practitioner (GP) from the local surgery. The GP had been allocated to the service as a clinical lead, and they were well supported as a result.
Download full report from CQC. Inspection report published 13 Feb 2021
The Peterborough Dementia Friendly Community Group (PDFC) held a Dementia Community Day on Thursday 17th October 2019 at Serpentine Green Shopping Centre.
Peterborough Care had a stand promoting our dementia care services. In the picture, Alex (Lavender House Activities Co-ordinator), Fiona (Enquiries & Assessments), Sue (Thorpe Wood Activities Co-ordinator).
There were a variety of stands hosted by local businesses and organisations and the opportunity for visitors to find out more about the services available for people and families living with Dementia.
The Mayor and Deputy Mayor attended at 11am in support of the good work that is going on.
Karon Walton Chair of the PDFC said “I am delighted that we are able to put on an event such as this and have such goodwill from the organisations participating. Events such as this show that Dementia is a priority for us in Peterborough and wish to promote the services available for people and their families living with Dementia”.
July 2019: Lavender House Care Home latest CQC inspection receives a rating of Outstanding.
From the report: